5 Soft Skills that will give you Professional Power

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  • By Webmaster
  • 26 June, 2017

Types of Soft Skills that are important in the workplace

1.       Communication skills 

More so than just articulating what you would like done, communication skills also lends itself to how you are perceived through the verbal and non-verbal way in which you come across. An interesting exercise in finding out exactly how you are perceived, is to sit down with someone in your office space and ask them about their perception of you.


2.       Mentorship skills 

In any environment people grow and evolve. Where you begin is not always where you will be. Eventually, the knowledge base that you gain will become an in-demand skill. The power and ability to mentor people is one that needs to be carefully thought out and planned. The mentorship skills that you gain will hold you in good stead.


3.       Problem-solving skills 

Soft skillsalso lends itself to processes of mediation and negotiation. Many work environments go through tense moments in which problem-solving is a necessity. This doesnt always call for boardroom meetings and hard negotiations, but for the softer and more human touch. Problem-solving is an art form that calls for listening, understanding, reading a persons body language, calming others with your tone of voice. Very often pressure-cooker situations can cause people to act out and forget that they are dealing with people and not at problems and monsters who are attacking them personally.


4.       The Ability to Negotiate 

In a work situation, there are many energies at play. People are in different states of mind and things can easily go wrong if a situation is not managed carefully. Agendas can fly out of the window, stakeholders may be defensive or closed off to ideas.  Meetings have to be strategically planned in order to generate a positive experience and a desired outcome. In moments like this the ability to negotiate is something that is definitely prized and valued. Your energy, body language and most importantly ability to neutralise conflict and find a way forward that satisfies all parties is of vital importance.

5.       Emotional Regulation 

Chances are that in your work experience you will come across people who are unable to regulate their emotions. Whilst is seems part of popular culture and indigenous to certain working environments to have people scream, shout and generally blow their tops off, this is not healthy in any work situation. In fact poor emotional regulation in the workplacecan destroy the morale of the people around you and destroy the public image of your business. When you master your level of emotional regulation, you will learn how to create a greater level of self-awareness.


Poor emotional regulation in the workplace 

➢    Creating a negative aura

➢    Allowing personal problems to overshadow your professional performance

➢    Reacting negatively to constructive criticism by taking things too personally


Good emotional regulation in the workplace 

➢    Having the ability to pause, step back and reflect on your professional decisions

➢    Being assertive and discussing challenges in an open, frank and professional manner

➢    Being able to look at the positives and build on those


What are Soft Skills?



Actionable ways to boost your soft skills

Think of having soft skills in terms of creating a bank of savings for a rainy day. On the days where you feel as if your hard/technical skills are not doing the trick, chances are that you need to apply practical emotional intelligence to the situation. If you are looking to enhance your soft skills in a working environment, here are just some ways in which you can get started.

1.       Study a course designed to help you build soft skills 

Having soft skillsis not always something that is inbuilt and intrinsic to people. Some professionals are more accomplished with this and others need to have it cultivated, grown and developed. You could study a distance education course to help you build soft skills for the workplace. Self-help and self-development books and videos are also very entertaining and insightful ways to help grow soft-skills.


2.       Enrol in a mentorship programme

Get in touch with the HR department in your workplace. Find out if there are any mentorship programmes in place that you can be a part of. Often, people in management positions have skills to impart and can offer their time, knowledge and services to those around them.


3.       Get involved in social activities when youre off the clock 

Personal and professional developmenttakes place even when you are off the clock. The more sociable and outgoing you are when you are not at work, the greater your communication skills are when you get back to your desk. In your social time you relax more, connect with others, enjoy a laugh and you build interpersonal skillsthat you can bring back with you into the professional arena.


4.       Communicate clearly 

An easier way for us all to build greater soft skills is to learn how to communicate more clearly. This isnt just about being able to articulate yourself, but also to be clear about your intention. Your body language must match up to what you say, what you think and how you feel. You can unlock your potential by learning how to communicate clearly.


5.       Implement your knowledge 

The more often you put your knowledge into practice, the more you reinforce what you know. At your next meeting, try your communication skills on for size, when you are faced with a problem, try to listen and truly place yourself in another persons shoes as you begin to negotiate.

The ability to be human and communicate yourself to a person in a manner that is warm and inviting is underestimated in business. Soft skills are an essential part of creating trust, putting people at ease and helping the engine of business move forward. Whether you are a student or a professional in the field, enhancing your soft skills is always a strategic move to make. Why not give it a try?


About the author

Laeeka Khan

Media professional, senior writer and blogger at Educor Holdings. I blog about matters that relate to education and personal development. I am an out-of-the-box thinker, fascinated with perceptions of the minds eye, the power of imagination and creative learning. I am passionate about the human experience, and an avid believer in dialogue, breaking stereotypes, sharing information and the power of the arts. I also appreciate fine coffee and dark chocolate. Join me on this journey of knowledge and exploration.

<< Back to the blog
  • By Webmaster
  • 26 June, 2017
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